We understand our clients have busy schedules and sometimes cancellations can’t be avoided, that’s OK! We just require a credit card number to reserve your appointment; we’re PCI compliant so your data is safe. You can cancel your appointment at no cost with at least 24 hours' notice. Cancellations within 24 hours will be charged 50% and if there is no notification of cancellation the full service fee will be charged. We do this in order to respect your and our stylist’s time. Of course, if you need to cancel due to COVID-19 there's no fee. Thank you ♥